Shipping Information
We aim to provide fast, reliable and fully tracked delivery across the uk. All orders are packed and dispatched with care from our Coalville boutique.
Orders placed Monday - Friday before 12pm are dispatched the same day.
Orders placed after 12pm are dispatched the next working day.
No dispatch on weekends or bank holidays.
Royal Mail Standard UK Delivery - £3.75
Fully tracked Royal Mail service delivered straight to your door.
Delivery aim: 3 - 5 working days.
Royal Mail Tracked 24 - £5.45
Fast tracked delivery with full tracking and a delivery photo.
Delivery aim: 1 - 2 working days
Royal Mail Special Delivery Guaranteed by 1pm - £8.75
Guaranteed next working day delivery by 1pm when ordered before 12pm.
Fully tracked with signature on arrival.
Best for urgent or high-value orders.
Tracking Your Order
You will receive a tracking number once your parcel has been dispatched.
Track your parcel here
Missed Delivery
If no one is available when Royal Mail attempts delivery, they may:
. Leave your parcel in a safe place
. Leave a "something for you" card
.Take the parcel to a local Royal Mail collection point.
Follow the instructions on the card to rearrange delivery or collect your item.
Lost or Missing Parcels
If your parcel is delayed, stuck in transit, or marked as delivered but hasn't arrived, please contact us within 7 days.
We will open an investigation with Royal Mail.
Refunds or replacements can only be issued once Royal Mail completes their investigation and confirms the claim.
Incorrect Shipping Details
We cannot take responsibility for parcels delivered to the wrong address if the address entered at checkout was incorrect.
Please double-check your details before completing your order.
UK Delivery Only
We currently ship within the United Kindom only.