Returns Policy – Summerlillys Ltd
We hope you love your purchase, if you change your mind, you have 14 calender days from the date of delivery to return your item(s) for a refund
Conditions for return
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Items must be unworn, in original condition, with all tags attached.
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Items must be free from perfume, deodorant marks, pet hair and signs of wear.
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Sale items can be returned unless marked Final Sale.
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Refunds are processed within 7 days of receiving and inspecting your return.
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Refunds are issued to the original payment method.
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Refuns cover the value of the returned item(s) only.
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Original delivery charges are non-refundable unless the item is faulty, damaged or incorrect.
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Customers are responsible for return postage cost unless the item faulty or sent in error.
How to return
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Complete our Returns Form and include it in your parcel.
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Send your item(s) back to:
Summerlillys, 14 Ashby Road, Coalville, LE67 3LA -
Keep proof of postage until your refund is confirmed.
Important notes
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Return window starts from the day your order is delivered.
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Items must be in their original packaging with no signs of wear.
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Returns that do not meet the conditions above may not be refunded.
This policy does not affect your statutory rights under the consumer rights act 2015 or Consumer Regulations.
For independent advice on your consumer rights, please visit
Consumer Rights www.citizensadvice.org-uk/Consumer
Return Address
Summerlillys
14 Ashby Road
Coalville
Leicestershire
LE67 3LA
Need more help?
Contact us by
Email becky@summerlillys.com
Phone 01530 542039